Program Manager

The Program Manager is responsible for planning, executing, and overseeing a portfolio of projects that contribute to the organization’s strategic objectives. They ensure projects are well-coordinated, align with business goals, and deliver measurable results. The role requires strong leadership, problem-solving skills, and the ability to collaborate across teams and departments.

What You’ll be Doing:

Program Strategy & Planning

• Define program objectives, scope, and success metrics.
• Align projects with organizational goals and ensure they contribute to overall business growth.
• Develop a roadmap for program execution, identifying key milestones and dependencies.

• Oversee multiple projects within the program, ensuring alignment with strategy and priorities.
• Work closely with project managers to monitor progress, resolve roadblocks, and ensure timely delivery.
• Balance resources across projects and optimize workflows for efficiency.

Stakeholder Management

• Communicate program goals, updates, and progress to senior leadership and key stakeholders.
• Collaborate with cross-functional teams, including product, engineering, marketing, and operations.
• Manage expectations and ensure stakeholders are informed of potential risks and issues.

Risk Management & Problem Solving

• Identify potential risks and develop mitigation strategies to minimize impact.
• Address challenges proactively, ensuring program success despite obstacles.
• Continuously assess program performance and make data-driven adjustments.

Performance Monitoring & Reporting

• Track and report on key performance indicators (KPIs) to measure program success.
• Provide detailed program updates, including timelines, budgets, and outcomes.
• Use feedback and lessons learned to improve future program execution.

What You’ll Bring:

• Proven experience in program or project management, preferably in finance, and/ or debt settlement.
• Strong leadership and organizational skills with the ability to manage multiple projects simultaneously.
• Excellent communication and stakeholder management skills.
• Ability to analyze data, track KPIs, and make strategic decisions.
• Experience with project management tools like Asana, Jira, or Microsoft Project.
• Knowledge of Agile, Scrum, or other project management methodologies is a plus.

Education & Experience

• Bachelor’s degree in business, management, or a related field (Master’s degree preferred).
• 5+ years of experience in program management, project management, or a similar leadership role.
• Certifications such as PMP (Project Management Professional) or PgMP (Program Management Professional) are a plus.